Salesforce Announces Public Sector Compliance Certifications, AI and Automation Tools to Accelerate Mission Impact We’ve already addressed situations that require CJIS, Fedramp, SOC2 and PII compliance. In addition, current methods to contain these risks are difficult and expensive to implement and can actually make the problems less predictable – or worse. The subject of mitigating […]
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A Deep dive into Conversational User Interface Communicating with technology using human language is easier than learning and recalling other methods of interaction. Users can accomplish a task through the channel that’s most convenient to them at the time, which often happens to be through voice. CUI is a perfect option when users are driving
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Latest Trends in Semantic Search Using Natural Language Processing NLP Several companies are using the sentiment analysis functionality to understand the voice of their customers, extract sentiments and emotions from text, and, in turn, derive actionable data from them. It helps capture the tone of customers when they post reviews and opinions on social media